FREQUENTLY ASKED QUESTIONS

  • Is a certain ice machine better than another?

    Because we sell reliable, dependable commercial ice equipment, no brand is better than another at Dall-ICE. When selecting ice, restaurant, and cold beverage equipment, what matters most is what products and services you want to offer.  For example, are you making smoothies or craft cocktails? Are you serving ice to an entire dining room or only to a few patients in a healthcare facility? Are you a small shop or a large-scale hotel? Answers like these determine the best ice machine for your unique business needs.

  • Where does Dall-ICE serve?

    Across the United States.

  • Do you sell commercial grills?

    Yes, we sell commercial restaurant-grade grills and hot side burners.

  • What are the dimensions of your bakery cases?

    Our bakery cases come in various sizes to fit different needs. Please contact us for specific dimensions.

  • Do you offer leasing options for your equipment?

    No, we currently focus entirely on sales of restaurant equipment, ice machines, freezers, refrigerators, slush machines, soft serve machines, bakery cases, grills and hot side burners. 

  • Should I buy or lease?

    We know that deciding between buying or leasing equipment can be challenging. Depending on the equipment you are looking for, one option might be better than the other. We specialize in the sales of new restaurant equipment that is in perfect condition and incredible working order. However, we want to ensure you make the best decision for your business. As such, we are still happy to help you determine whether buying ice and refrigeration equipment is the best deal long-term for you. 

  • How do I place an order?

    Please contact us to place an order. 

  • What is your warranty policy?

    Our products come with manufacturer warranties. Please refer to the specific warranty terms for each product.

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